Terms of Use 
Fotomanselfies Terms of Use
By using Fotomanselfies' services, you acknowledge that you have both read and agreed to be bound by the following terms:

Content Provided by You

• You agree to not make use of any content that contains or portrays anything unlawful, obscene, threatening or otherwise objectionable. 

• Provides prints and gift products for novelty purposes only, and that you are responsible for following all legal standards, rules and regulations that apply to your content when applicable. You acknowledge that Fotomanselfies

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Services Provided
Fotomanselfies will check your images before commencing production and notify you if a problem is picked up which could effect the final outcome. For example:

• Brightness and contrast check 

• Basic colour balance check 

• Wrap and bleed check to ensure important parts of your image are not cut off 

• Removal of red eye, dust and hair particles if required 

• Basic image manipulation – straighten, placement and cropping if required 

• Conversion of CMYK files to sRGB 

• Ensure black and white images are presented as Grey Scale  

Every possible effort will be made to ensure the fidelity of the colours in your order. However, you acknowledge that colour variations between your screen and ours exist. As such, you acknowledge that we cannot guarantee that the colours on your screen will be identical to those on the finished product.

If your image is blurry at print size, we will place your order on hold and send you an SMS and email. You acknowledge that it is your responsibility to respond at your earliest convenience.

You acknowledge that if you do approve any image editing that we do not offer refunds or free reprints if you are not happy with the result.

If you choose to replace the background of you supplied photo with a background from our library you agree that you accept that background when it arrives as part of the finished product.

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Printing Materials and size information

• It is incumbent upon the customer to appropriately research the materials upon which their images will be printed. 

• Fotmanselfies cannot be held responsible if the customer expects something different from the materials that we have described on our website. 

• All products manufactured in Australia are printed in inches. 

• You the customer acknowledge that size deviations can exist due to the nature of material used. For example, timber and canvas materials are flexible products.  

Order Processing and communication

• After your order is submitted, please allow up to one week for production. Should we have any inquiries, your timely response will be necessary for fulfilling your order in an appropriate time frame. 

• Should we raise any concerns about the image submitted, you the customer acknowledge that the order may not be delivered within the normal time frame.

• You the customer also acknowledge that Fotomanselfies is an online business and that a large part of our communication is done via email and mobile phone text message. You the customer acknowledge that you are solely responsible for any delays if you fail to check your emails and phone texts. This includes your spam folder. 

• You the customer acknowledge that we are not responsible if you experience issues with your email provider thus resulting in delays to the processing of your order. 

Alterations to Product or quantity of your Order

• You acknowledge that it is your responsibility to review and double-check your order before submitting it. 

• We are not able to alter the product or quantity of an order, once placed by yourself. 

• You may request an order cancellation if your order has not entered production phase. 

Alterations to delivery address

• You acknowledge that it is your responsibility to enter the correct delivery details upon placing your order. 

• If you require a delivery address update, we will endeavour to do this for you, if the order has not yet shipped. 

• We are unable to change the delivery address once an order has been shipped, and at this stage it becomes the responsibility of the customer to ensure they receive the order or place a new order. 

• Fotomanselfies cannot be held liable if you the customer omit any important information from the delivery address, resulting in the order being returned to us. If the order is returned to us due to customer error, you may be charged an additional delivery fee to reship your order.

 
Cancellation of your order

• Due to our fast turnaround time, we are unable to cancel orders once they have entered production / printing stage. 

• If you request an order cancellation before your order has entered production/printing stage, we will happily cancel it and process a store credit. 

Delivery time frames 
Most of our orders are shipped out within a week of receiving the order and delivered in the timeframe mentioned. This timeframe can be impacted by a number of factors:

• Late payment or payment denied 

• Orders being put on hold due to an image issue being detected eg: low resolution 

• Response time from you the customer when we request an updated image 

• Some products require a longer period of time in the production phase due to material order and restocking.

• Delivery location. 

• Delay or issue with Production 

• Delay or issue with our Shipping partners 

• We do not offer compensation if your order arrives after 14 business days

Custom or Import Duties
Items destined for some countries may attract customs charges. You the customer acknowledge you have sole responsibility in paying these fees. If a delivery fails because you do not respond in time to Customs communications, or you refuse to pay the applicable charges, we cannot offer any compensation or refunds.

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100% Satisfaction Guarantee 
Our 100% satisfaction guarantee covers material defects only. Please be advised this does not mean we will offer a replacement if you for example decide you do not like canvas. We are not responsible for the images you upload, nor where you decide to hang your artwork. For example, if you upload a dark image and hang it in a dark room, our guarantee will not apply.