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Our Policies


Returns & Refunds


If you are not completely satisfied with the quality of the product you purchase from Fotomanselfies you may return it within 7 days of the receiving date, for a full refund for the price of the product. All expenses associated with returns are the responsibility of the customer. If you have made the wrong choice or have changed your mind, please contact us to negotiate a satisfactory solution. We'll do our best to come to an agreeable resolution but wish to note that all our products are hand made and custom so, unlike shoes or t-shirts, returns usually end up discarded and not resold. 
We do our best to match the colours of our canvas prints and other products on our site to customer supplied images. Whilst we use calibrated devices and monitors, not all home d
evices and computers will be calibrated to the correct colours. Thus we cannot be held responsible for minor variations in colours when compared to your device. If there are major variations or issues please send through a picture and we'll assess it in further detail. 


Damaged Goods


Naturally, when shipping fragile items there is always a chance of damage in transit. If you do receive any items you believed to have been damaged in transit, please get in touch with us within 24 hours of receiving the parcel. We'll do our best to rectify any issues you may have.
If it has been more than 24 hours since you've received the parcel, we will still be able to work out a solution.
Our priority is to keep you happy and hanging beautiful frames and art on your walls. If it means a refund, exchange, credit or repairs are needed as a result of damage in transit, we will be happy to help out.
Your satisfaction is important to us, if you run into any problems at all with our products or transit, please let us know and we'll always work something out.


Delivery Information


We use Australia Post services to deliver our products. Please note that we cannot guarantee timing for delivery but allow two to four weeks . We cannot provide refunds for delivery delays. 


Privacy & Security Policy


Fotomanselfies values your privacy as much as you do. We ensure your personal information supplied to us is kept private. We only ask for your details when you make a purchase via our website. The details you provide us are used strictly to fulfill your order and never passed on.
Fotomanselfies will not collect any personally-identifiable information about you (that is, your name, address, telephone number, or email address) unless you provide it to us voluntarily.
If you do not want your personally-identifiable information collected, please do not submit it to us. If you have already submitted this information and would like for us to remove it from our records, please contact us. We will use reasonable efforts to delete your information from our existing files.
Fotomanselfies will not sell personally-identifiable information to third parties.

Terms & Conditions


By using Fotmanselfies.com you agree to the following terms & conditions:

  • Fotomanselfies reserves the right to alter any information or price at any time. When incorrect information is identified Fotmanselfies will update it as soon as possible. 

  • In the event that an order has been placed for a product that has an incorrect price or product description the customer will be offered a full refund or the customer can opt to pay the corrected price. 

  • Fotmanselfies.com puts significant effort into making sure that all stock shown on the website are available. Fotomanselfies does not guarantee that some products will be available at the time of ordering. 

  • You must not use the fotomanselfies.com website in any way that is illegal under Australian law or in any way that may cause harm to fotomanselfies.com or it's users. 

  • Fotmanselfies reserves the right to block access to the website where inappropriate behaviour has been detected. 

  • You must not collect or redistribute the information or images available on the fotomanselfies.com website. 

  • You must not upload, email or otherwise transmit any content that may infringe any patent, trademark, trade secret, copyright or other intellectual or proprietary right of any party. By uploading or transmitting any content, you represent and warrant that you have the lawful right to reproduce and distribute such content and that the content complies with all applicable federal, state and local laws, regulations and ordinances. 

  • You must not upload, email or otherwise transmit any content that would constitute or encourage a criminal offense, violate the rights of any party, or that would otherwise create liability or violate any local, state, national, or international law. 

  • You must not upload, email or otherwise transmit any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment. 

  • You must not upload, email or otherwise transmit false or misleading information. 

  • You must not disrupt or interfere with the security of, or otherwise abuse, this website. 

  • You must not access, tamper with or use non-public areas of the Site. Unauthorized individuals attempting to access these areas of the website may be subject to prosecution. 

  • You must not disrupt or interfere with any other user's enjoyment of this website. 

  • Upon uploading contents, You must acknowledge that Fotmanselfies may review your content for adherence to our guidelines and compliance with the terms set forth in this agreement. Without limiting the foregoing, Fotomanselfies shall have the right to reject to perform work on an order on any content that violates the terms or is otherwise objectionable to Fotomanselfies. 

  • You acknowledge and agree that Fotomanselfies may preserve content and may also disclose content if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to. 

  • You comply with legal process; enforce the Agreement; respond to claims that any Content violates the rights of third-parties; or protect the rights, property, or personal safety of Image kind, its users and the public. 

  • You agree that for any delivery made by Fotomanselfies that you accept the Conditions of Carriage, please contact us for more information. 

Copyright


All images and designs used on this website are the property of  Fotomanselfies or of the copyright owners from which Fotomanselfies has express authorization. You must not use, reproduce, modify or distribute images or content from this website in any form without written authorization from Fotomanselfies. The customer undertakes that all text and images delivered to Fotomanselfies for inclusion in the artwork will not infringe any copyright, trademark, registered design or other proprietary right of any third party and shall not be defamatory or otherwise render Fotomanselfies open to legal action. Should Fotomanselfies suffer any financial loss as a result of action taken against us by a third party who has had their rights infringed or has been defamed, the customer is liable to reimburse the amount of such loss to Fotomanselfies.

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